Privacy Policy

At Tarkeeb, a subsidiary of Al-Sawaed Al-Fareeda for Operation and Maintenance, we are committed to protecting the privacy of our users and ensuring the confidentiality of their personal data.

Information We Collect

1. We may collect the following data:
Name
Phone Number
Email Address
Service Address and Location
Order Details (Type of Device or Service Requested)
Usage Data such as IP Address, Device Type, and Browser

2. How We Use the Information
We use the data to:
Fulfill installation and maintenance requests
Contact customers to confirm appointments
Improve service quality
Send notifications or offers (upon approval)
Analyze and compile statistics to improve performance
3. Sharing Data
We may share data with:
Technicians or service providers to fulfill the request
Regulatory authorities if legally required
Technology service providers (such as hosting and analytics)
We do not sell user data to any third party.

4. Cookies
The website uses cookies to improve user experience and analyze performance. 5. Data Protection
We take technical and organizational measures to protect user data from unauthorized access, modification, or disclosure.

6. User Rights
Users have the right to:
Request access to their data
Request modification or deletion of their data
Withdraw consent to data use
7. Data Retention
We retain data only for as long as necessary to provide the service or as required by law.

8. Policy Amendments
We reserve the right to amend this policy at any time, and updates will be posted on the website.